Capabilities
Integrated Product Support - ensuring aftermarket support is considered during the design and marketing of new products
JHolcombe & Associates can help you perform cost-benefit analyses on your total after market support program. In addition, our skilled professionals have vast experience in performing life cycle cost analyses so you can decide on the best way to support your product. Most importantly, we can help you translate your after-market support planning into a real competitive advantage. Read More...
• Logistics Engineering
• Maintenance Planning
• Supply Support
• Safety Human Factors
• Training
• Technical Documentation
• Packaging, Handling, Storage, & Transportation
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Maintenance Management - sustaining equipment and facilities at the lowest possible lifecycle cost
JHolcombe & Associates have the experience and resources to help you develop a proactive, low cost and highly productive maintenance program. We concentrate on the basics of sound maintenance: leadership, planning and scheduling, preventive and predictive maintenance, reliability improvement, material management, human resource development, and contract maintenance practices. In a recent survey, it was reported that more than 50% of plants have a reactive rather than proactive maintenance program, resulting in increased costs, more scrap from production, higher utility bills and higher wear-out rates. By shifting to a proactive maintenance philosophy, studies have documented a 2-10% increase in production availability, a reduction of reactive work orders to 5% of the total work, an overtime reduction to 3% of total hours, reduction in utility consumption of 10-15% and overall savings of 10-50% in the first two years of implementation. Read More...
• Maintenance Planning
• Maintenance Control
• Repair and Overhaul
• Facility Planning
• Maintenance Management Information Systems
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Warehousing and Material Control - optimizing space and inventory accuracy through high-density storage and radio frequency (RF) & bar code technology
By redesigning warehouse operations, most studies indicate savings in the neighborhood of 30-50% of labor cost, coupled with inventory accuracy approaching 100% which yields less money in inventory and 20-70% shorter order fulfillment cycle times. JHolcombe & Associates can help you reach those goals. Read More...
• Warehouse Requirements Planning
• Facility Layout
• Equipment Selection
• Warehouse Management Systems
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Procurement/Purchasing/Accounts Payable - streamlined processes for buying and paying for Supply Chain material and services
JHolcombe & Associates can help you perform process design analyses on your purchasing/accounts payable functions. Our skilled professionals have vast experience in performing process analyses so you can decide on the best way to obtain your critical supplies and services. Most importantly, our analyses and recommendations result in plans for "Bottom Line" improvements. Read More...
• Procurement and Purchasing Processes
• eProcurement Solutions
• Strategic Sourcing
• Supplier Management
• Supplier Rating System
• Timely Payments
• A Seamless Process
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Customer Relationship & Service Management (CRM) - integrating service with marketing and sales to optimize revenue and customer satisfaction
Marketing, sales and service are the three main factors that establish and sustain a world class CRM Program. JHolcombe & Associates focus on tightly integrating service delivery (and the information harvested from the interaction with customers) with marketing and sales planning. Read More...
To maximize long-term revenue, certain key questions need to be addressed:
• Am I managing my customers needs properly?
• Am I providing timely status on their orders?
• Is timing right for the upcoming campaign?
• What customers do we target?
• What market segments do we target?
• How will I know if I'm successful?
• How do I implement the product release or update?
• Are my customers ready for the next level of technology
I am prepared to offer?
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